• COVID-19 Update!: we are open but it may affect your orders. Shipping may be slower than normal.

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  • You can also call us on 01362 698077

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Frequent Question Answers

Returning Products

If you need to return an item please read our returns page, it helps us deal with the return quicker.

Cancelling an order

If you need to cancel a pre-order please contact us including the order number and the email address your ordered the item with.
If you want to cancel an order for an in stock item please call us if you have an order number to hand that will help us find it quicker.


If you have a tracking number, deliveries via Royal mail can be tracked here and DPD deliveries can be tracked here.

You can get credit from Paypal - read their terms carefully